As a barber and stylist, there’s a level of trust that comes with each client relationship. I think I can speak for most barbers/stylists when I say; we are a sounding board, life coach, mentors to our younger clients, and therapists to our clients. I say that light heartedly with all smiles and laughs. But all jokes aside, listening is one of the most powerful skills we have as a barber.
Take my new client Kyle who came to me through the referral of an existing client. Kyle began to tell his colleague (my existing client) about his biggest issues with the barbers he has experienced in DC.
When Kyle was referred to me, he was a little hesitant and rightfully so after being underwhelmed, dissatisfied and feeling like previous barbers weren’t listening him. Listening to Kyle’s desires for his new cut and beard trim was my top priority. Amidst of it all, making him comfortable in my chair was priority 1.A. I was able to compartmentalize his vision on the fly, and then add my suggested detail that would really make his style stand out.
As a result of being able to really lock on what the client was requesting and understand his style, we were able to come to a style that was totally fresh to the client. Most importantly, Kyle was able to go to the airport to catch a flight out of town with confidence in his new style.
Glad I was able to help Kyle. Safe travels.